General Privacy Policy (US)
Last updated: August 19, 2025
Zendar Universe and its subsidiaries and affiliates (collectively, “Zendar Universe,” “Company,” “we,” “us,” or “our”) respect your privacy and are committed to protecting it through compliance with this Privacy Policy.
This Privacy Policy explains our online and offline information practices, the types of personal information we may collect, how we intend to use and share that information, and how you can exercise your privacy rights.
This Policy applies to information we may collect from you or that you may provide when you:
- Visit our website zendaruniverse.com (the “Website”),
- Communicate with us by email (e.g., contact@zendaruniverse.com) or other channels,
- Register or participate in events, stargazing sessions, lectures, or workshops,
- Apply for employment, internships, or research collaborations with us,
- Visit our observatory or research facilities,
- Otherwise provide us with personal information (directly or through a third party such as a recruiter or partner).
This Privacy Policy does not apply to data collected by third parties, including third-party applications, websites, or content linked from our services.
Please read this Policy carefully to understand how we collect, use, and protect your personal information.
Information We Collect and How We Collect It
We may collect personal information in several ways:
Directly From You
- When you subscribe to newsletters or updates,
- When you register for or attend events,
- When you contact us for information,
- When you apply for a job, internship, or collaboration,
- When you visit our facility or observatory.
From Third Parties
- From recruiters, educational partners, event platforms, or research collaborators,
- From service providers (such as IT, payment, or security providers).
Automatically Through Technology
- Basic server logs when you visit our Website (e.g., IP address, device type, browser).
- Security logs when you access our facilities.
Categories of Personal Information
We may collect and process:
- Identification information: name, contact details, date of birth, nationality, gender.
- Professional/educational data: resume/CV, job title, affiliation, research interests.
- Event participation data: registration, attendance records, photos/videos (with consent).
- Visitor data: ID verification, vehicle registration for facility security.
- Financial data: limited payment/billing info for event fees, if applicable.
- Survey responses: feedback forms, educational surveys.
- Images and media: photos or recordings from public events, with prior consent.
We do not use cookies or automated tracking tools at this time.
How We Use Your Information
We use your personal information for the following purposes:
- To provide you with information, updates, and resources about astronomy and space research.
- To manage event registrations, attendance, and follow-ups.
- To process job applications, internships, and research collaborations.
- To communicate with you in response to inquiries.
- To operate, maintain, and secure our Website and facilities.
- For educational and outreach activities (lectures, stargazing, workshops).
- For compliance with legal, regulatory, or security obligations.
- For research, development, and improvement of our services and outreach programs.
- For any other purpose with your consent.
Disclosure of Your Information
We treat your personal information with confidentiality and only disclose it when necessary:
- To Zendar Universe affiliates and staff.
- To service providers who help us operate IT, event management, or communications (bound by confidentiality agreements).
- To research collaborators and academic partners, where applicable.
- To professional advisors (lawyers, auditors) under confidentiality.
- To authorities or regulators if required by law.
- To a successor organization in the event of a merger, restructuring, or transfer.
We do not sell, rent, or trade your personal information.
Data Security
We have implemented safeguards to protect your personal information, including:
- Secure servers and firewalls,
- Access controls,
- Regular testing and monitoring of IT systems,
- Security protocols for in-person facility visits.
However, transmission over the internet is not 100% secure. We cannot guarantee absolute security of data transmitted online.
Data Retention
We keep personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law:
- Event records: up to 2 years after the event.
- Job applications: up to 6 months, unless extended with consent.
- Newsletters: until you unsubscribe.
- Security visitor logs: for the legally required period in Spain.
International Data Transfers
Although Zendar Universe is based in Spain, we may transfer or store data in the United States or other jurisdictions when working with service providers, research collaborators, or partners.
When we do so, we implement contractual and technical safeguards to protect your information consistent with applicable US privacy standards.
State Privacy Rights
Certain US states provide residents with additional rights (e.g., California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia, Montana). These rights may include:
- Confirming whether we process your personal information,
- Accessing a copy of your personal information,
- Requesting correction or deletion of your data,
- Opting out of the sale or sharing of your data,
- Opting out of targeted advertising or profiling,
- Restricting the use of sensitive personal information,
- Being free from discrimination for exercising privacy rights.
You may exercise these rights by contacting us (see Section 10 below).
Children’s Privacy
Our Website, events, and communications are not directed at children under 16. We do not knowingly collect personal information from children under 16 without verified parental consent.
If you believe we have collected such information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on our Website with a revised effective date. Continued use of our services constitutes acceptance of changes.
Contact Information
If you have any questions or comments about this notice, the ways in which the Company collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under applicable privacy law, please do not hesitate to contact us at:
Zendar Universe
P.º de la Castellana,
79, Tetuán, 28046 Madrid, Spain