General Privacy Policy (EU)
Last updated: August 17, 2025
Zendar Universe (“Zendar Universe,” “we,” “us,” or “our”) is a space research facility and astronomy observatory headquartered in Madrid, Spain. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us.
This Policy applies to individuals located within the European Economic Area (EEA) and the United Kingdom (UK). It supplements any other privacy notices we may provide and is compliant with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
Scope and Applicability
This Policy covers the personal data we collect when you:
- Visit our website zendaruniverse.com (the “Website”),
- Contact us via email (contact@zendaruniverse.com) or other communications,
- Subscribe to our newsletters or updates,
- Register or attend events, workshops, or stargazing sessions,
- Apply for a job, internship, or research program with us,
- Collaborate with us as a researcher, vendor, or partner,
- Visit our research facility or observatory.
Responsible Entity
The data controller for your personal data is:
Zendar Universe P.º de la Castellana, 79 Tetuán, 28046 Madrid, Spain
📧 Email: contact@zendaruniverse.com
We have appointed a Data Protection Officer (DPO) who can be contacted at: privacy@zendaruniverse.com.
Information We Collect
We may collect and process the following categories of personal data:
Identification and Contact Data
- Name, email address, phone number, address, nationality.
- Collected when you register for events, contact us, or subscribe to our newsletter.
Professional Information
- Job title, academic background, CV/resume, research interests.
- Collected when you apply for positions, internships, or collaborations.
Event Participation Data
- Registration details for public lectures, workshops, or stargazing sessions.
- Photos or videos taken during events (with consent).
Website and Communication Data
- IP address, browser type, device information, and server logs.
- Emails or messages you send to us.
Visitor and Security Data
- Name, contact details, and ID when visiting our facility.
- Vehicle registration details for security purposes.
Research Data
- Information shared with us in the course of research collaborations.
- Data from surveys or feedback forms.
We do not use cookies or automated tracking on our Website.
How We Use Your Data & Legal Basis
We process personal data only where we have a legal basis under GDPR:
- Consent (Art. 6(1)(a) GDPR): When you subscribe to newsletters, participate in surveys, or allow event photography.
- Contract (Art. 6(1)(b) GDPR): When we process your data to provide services (e.g., event registration, employment contracts).
- Legal Obligation (Art. 6(1)(c) GDPR): When we retain visitor logs or financial data required by law.
- Legitimate Interests (Art. 6(1)(f) GDPR): When we secure our facilities, maintain IT systems, or communicate with you regarding astronomy research and events.
Disclosure of Your Information
We do not sell or trade personal data. We may share your data only with:
- Zendar Universe staff and affiliates (for research and outreach purposes).
- IT and cloud service providers (secure storage, email hosting).
- Event partners or collaborators (only where required for event participation).
- Public authorities if required by law (e.g., security, compliance).
All third parties are bound by data protection agreements.
Data Security
We implement strict technical and organizational measures to safeguard your data, including:
- Secure servers and encrypted communications.
- Restricted access to personal data.
- Regular testing and monitoring of our IT systems.
Data Retention
We keep your personal data only as long as necessary:
- Newsletter subscriptions → until you unsubscribe.
- Event participation → for up to 2 years after the event.
- Research collaborations → for the duration of the project plus legal archiving obligations.
- Job applications → for 6 months unless extended with your consent.
International Data Transfers
Your data is stored within the EU/EEA. However, in cases where data is accessed by international partners (e.g., research collaborations outside the EU), we ensure compliance through:
- European Commission Standard Contractual Clauses (SCCs), or
- Other lawful transfer mechanisms under GDPR.
Your Rights under GDPR
You have the following rights regarding your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure / be forgotten (Art. 17 GDPR)
- Right to restrict processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent (Art. 7 GDPR)
- Right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) or your local supervisory authority.
Use of Cookies
We do not use cookies on our Website.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our Website with the revised effective date.
Contact Information
If you have any questions or comments about this notice, the ways in which the Company collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under applicable privacy law, please do not hesitate to contact us at:
Zendar Universe
P.º de la Castellana,
79, Tetuán, 28046 Madrid, Spain